VENDOR TERMS & CONDITIONS OF I-DO.COM.AU Pty Ltd.

By agreeing to advertise with www.i-do.com.au Pty Ltd you agree to the following terms and conditions.

This Agreement shall come into force on the date of activation of any advertising on the i-do.com.au website. I-DO.COM.AU Pty Ltd understands that The Vendor has read and agreed to the standard terms and conditions for participation in www.i-do.com.au.

INITIAL TERM 

Based on your advertising package, the Initial Term can be one (1) month or 12 (twelve) months. Payments can only be cancelled after the agreed Initial Term has been fulfilled. 

PAY BY THE MONTH 

Monthly payments are automatically deducted in advance, with an agreed Initial term of one usually (1) month or 12 (twelve) months.

Pay by the month payments will be automatically deducted from either your Credit Card (EWAY.com.au) or Bank Account (EZIDEBIT.com.au) and will continue until you email I-DO.COM.AU Pty Ltd to cancel your advertising giving no less than thirty (30) days notice. 

Fees are open to revision by I-DO.COM.AU Pty Ltd from time to time. I-DO.COM.AU Pty Ltd will notify the Merchant of any revised Advertising Fee via email that is registered with the Vendors Directory listing. It is the responsibility of the Merchant to keep the Directory details up to date using the Control Panel.

ANNUAL ADVERTISING CHARGES

An agreed Annual Advertising Fee is payable in advance of advertising.  The Vendor shall pay I-DO.COM.AU within forteen (14) days after receipt of invoice. 

CANCELLATION PAY BY THE MONTH

At any time after the expiration of the agreed Initial Term or Subsequent Term, you may terminate this Agreement by following our cancellation process giving no less than thirty (30) days notice

To cancel your advertising you must email trade@i-do.com.au in writing of your intention to cancel your advertising. You will receive an emailed confirmation of your intent to terminate.  

If this confirmation of intent to terminate is not received within 3 working days, you need to contact i-do.com.au on 0402 089 230 to ensure notification of intent to terminate has been received.

CANCELLATION DURING INITIAL TERM

If you cancel your Advertising with i-do.com.au during the Initial Term, you will not be entitled to a refund of any amounts paid in respect to Advertising or Development during the Initial Term.

If you cancel your Advertising with i-do.com.au during the Initial Term, the advertising fees payable by you for the unused part of the Initial Term will become immediately due and payable.

If a Vendor wishes to terminate a contract within an Initial Term, and the merchant has received discounts based on an extended commitment, or has received delivery of other advertising tools such as Display Advertising, Social Media, Advertorials, eNewsletter features, the long term discount will no longer apply and the Vendor must pay a settlement fee calculated on the full rate of advertising.

REFUND POLICY

i-do.com.au Pty Ltd does not issue refunds, unless it is legally required to do so. There will be no refund on money paid in advance for the development or hosting of the webpage/s or advertising fees already incurred for subsequent months.

TERMINATION BY I-DO.COM.AU

I-DO.COM.AU may terminate this Agreement and remove any advertising and links to the terminated Advertisers website, if the actions of the advertiser are seen to jeopardise the reputation or credibility of I-DO.COM.AU Pty Ltd or it's other Advertisers.

OVERDUE PAYMENTS

In the event the Vendor fails to make payment within fourteen (14) days of due date then I-DO.COM.AU Pty Ltd may suspend the advertising until such time as payment is received.

A reconnection fee may be incurred of a minimum sixty five dollars (AUD65.00) to republish the advertising material.

SUBMISSION OF CREATIVE AND APPROVAL PROCESS FOR SOCIAL, DISPLAY, WEBPAGE/S, ADVERTORIAL & ANY OTHER ADVERTISING CONTENT

The Vendor agrees to provide all necessary content for relevant advertising within 30 days of initial request. If the Vendor fails to do so, I-DO.COM.AU Pty Ltd shall retain all non-refundable deposits.

I-DO.COM.AU shall notify the Vendor on completion of draft creative material, webpage/s and the Vendor must review and approve the Webpage/s within five (5) business days. The Vendor is entitled to one review and update of draft creative material.

If the Vendor fails to notify i-do.com.au within five (5) business days the Vendor will be deemed to have approved the draft and I-DO.COM.AU will publish the material. 

If an update is required I-DO.COM.AU will modify the draft creative and activate the material.

Any changes made thereafter will be considered an Enhancement and the Vendor will be charged accordingly. I-DO.COM.AU has the right to veto, alter or remove any information or material that may be considered unsuitable for inclusion on I-DO.COM.AU.

WARRANTIES AND LIABILITIES

The Vendor warrants that all material submitted by The Vendor for publication on the Website will not:

  • contravene any relevant laws, including, without limitation, the Competition and Consumer Act 2010 (Cth), any state-based Fair Trading Act, the Privacy Act 1988 (Cth), or any regulations made under those Acts (including relevant industry regulations, standards of practice or codes of conduct), any equivalent legislation in New Zealand or any common law in Australia and New Zealand;
  • breach or infringe the intellectual property rights of any person;
  • be obscene, offensive, defamatory, or in any way unsuitable for people under the age of eighteen (18) years;
  • contain a photograph or representation of a living person unless that person has consented;
  • comprise anything that can be used for any purpose or activity of an illegal, fraudulent or defamatory nature;
  • be misleading or deceptive or likely to mislead or deceive; or
  • comprise anything which may adversely reflect on i-do.com.au or our Social media pages;
  • if you are promoting a competition or trade promotion you further warrant that you have obtained all relevant permits.
SERVICE SPEED AND "DOWNTIME" POLICY

I-DO.COM.AU Pty Ltd does not guarantee speed, connectivity or availability of end-to-end connections. In the event that an interruption of the i-do.com.au server exceeds 24hrs for any single event, additional time will be allocated to the Vendor by request of the Vendor and on confirmation by I-DO.COM.AU Pty Ltd of an interruption at the root server.

This does not apply to connectivity or availability issues arising across the general internet network. I-DO.COM.AU Pty Ltd is not responsible for any damages arising as a consequence of unavailability.

LIABILITY OF I-DO.COM.AU

I-DO.COM.AU shall not be liable to the Vendor or any other person for any loss, costs, expense or liability, whether arising directly or indirectly, out of or in connection with the provision by I-DO.COM.AU Pty Ltd of any goods or services pursuant to this Agreement including in relation to the establishment or maintenance of creative material, webpage/s and including as a result of any act, omission or negligence of I-DO.COM.AU Pty Ltd.

I-DO.COM.AU Pty Ltd may, in its absolute discretion, assign and/or transfer this Agreement and its rights and obligations under this Agreement to another entity.

FROM THE I-DO.COM.AU TEAM

We always strive to provide our clients with the best levels customer service and go that extra mile to ensure your i-do.com.au campaigns are a success. If you have any queries regarding our advertising services or our Terms, please email us at trade@i-do.com.au. We look forward to working with you.